The increased popularity of shared mobility, i.e., steps, bikes, cargo bikes and cars, poses opportunities to decrease the gap in access to transport services. Shared mobility broadens the transport options available to citizens to reach their destination while it can also strengthen the public network by providing last-mile and intermediary connections between stops.
However, organising sharing mobility to increase the system’s inclusivity and complement public transport remains challenging. Thus, this research assesses the impact different typologies of mobility hubs could have on improving the accessibility to transport options. Likewise, the study evaluates mobility hubs as an intermediary point for public transport stops.
This study uses a mixed method approach to identify population segments affected by accessibility gaps and barriers to use shared mobility services in those occasions. Besides user behaviour, the research explores the potential of mobility hubs to overcome existing barriers. The results of this research provide the background to design inclusive (new) mobility services.